PRIVACY AND SECURITY POLICY
All services provided in our store and the company DEKOPRATIK MOBİLYA METAL SANAYİ DIŞ TİCARET LİMİTED ŞİRKETİ, registered at Mimarsinan OSB Mah 8. Cad No:13 Melikgazi/Kayseri, belong to and are operated by our company.
Our company may collect personal data for various purposes. Below is how and in what manner the personal data collected is protected.
Personal information of members (such as name-surname, company information, phone, address, or email addresses) is collected by our store due to the nature of the business through the completion of various forms and surveys on our store.
Our company may occasionally send campaign information, new products, and promotional offers to its customers and members. Members can make all kinds of choices about receiving such information while registering, and after logging in, they can change this choice from the account information section or notify through the link in the informative message.
Personal information transmitted electronically by our members to our store during the approval process via the store or email will not be disclosed to third parties outside the purposes and scope specified in the "User Agreement" we have made with our members.
To identify system-related problems and resolve any issues or disputes that may arise regarding the service provided, our company records and uses the IP address of members. IP addresses may also be used to identify users generally and collect comprehensive demographic information.
Our company may use the information requested for the purposes specified in the Membership Agreement or for direct marketing by itself or through its partners. Personal information may also be used to contact the user when necessary. The information requested by our company, or the information provided by the user, or information regarding transactions made through our store; may be used in various statistical evaluations, database creation, and market research by our company and its partners without disclosing the identity of our members, beyond the purposes and scope specified in the "Membership Agreement."
Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, and to take all necessary measures to ensure and maintain confidentiality, prevent all or any part of the confidential information from entering the public domain or unauthorized use, or disclosure to a third party, and to show due diligence in this regard.
CREDIT CARD SECURITY
Our company prioritizes the security of credit cardholders who shop from our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is only used in line with your instructions during the sales process. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for inquiry, independent of our shopping sites. If the card's availability is confirmed, shopping continues. Since no information about the card can be viewed or recorded by us, it is prevented that third parties could access this information under any circumstances.
The reliability of the payment/invoice/delivery address information of online orders paid by credit card is checked by our company against Credit Card Fraud. Therefore, for the orders placed for the first time from our shopping sites to be processed for procurement and delivery, the accuracy of the financial and address/phone information must first be confirmed. If necessary, the credit cardholder customer or the relevant bank is contacted for control.
Only you can access and change all the information you provide while becoming a member. If you securely protect your member login information, it is impossible for others to access and change your information. For this purpose, transactions are carried out within the 128-bit SSL security area during membership procedures. This system is an international encryption standard that cannot be broken.
Nowadays, online shopping sites that have a customer service line and where the open address and phone information are specified are preferred more. In this way, you can get detailed information about all the issues that concern you, and you can obtain more accurate information about the reliability of the company providing online shopping services.
Note: We recommend that you pay attention to the open address and telephone information being included on online shopping sites. If you will be shopping, note down all the phone/address information of the store where you are buying the product before you make the purchase. If you are not sure, confirm by calling before shopping. All the information about our company and the company location is specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send to us via mail-order will be kept by our company according to the principle of confidentiality. This information is stored for 60 days to address any disputes related to credit card withdrawal that may arise with the bank and is then destroyed. Since you can naturally object to the bank and prevent the payment of any amount other than the amount of the mail-order form approved by you for the products you ordered, this does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed via these links. The advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only related to the use of our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances outlined below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These situations are limited to:
- Complying with the obligations imposed by the laws, decrees, regulations, etc., issued by the competent legal authority and in force;
- Enforcing and implementing the terms of the "Membership Agreement" and other agreements we have made with users;
- Responding to information requests regarding users as part of a duly conducted investigation or inquiry by the competent administrative and judicial authorities;
- Providing information when it is necessary to protect the rights or security of users.
EMAIL SECURITY
Never write your credit card number or passwords in any emails you send to our store's Customer Service regarding your order. The information in emails may be seen by third parties. Our company cannot guarantee the security of the information transferred from your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users who visit our store and users' website usage by using a technical communication file (Cookie). These technical communication files are small text files sent to the user's browser by an internet site to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site, and how long they stayed on the site. It also helps generate dynamic advertisements and content from specially designed user pages. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your email. Many browsers are designed to accept the technical communication file by default, but users can change the settings so that the technical communication file does not arrive, or a warning is given when the technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" by publishing it on the site or sending an email to users or publishing it on its site. If the provisions of the Privacy Policy change, it becomes effective on the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an email to order@dekopratik.com.tr. You can reach our company using the contact information below.
Company Name: Dekopratik Mobilya Metal Sanayi Dış Tic LTD ŞTİ Address: Mimarsinan OSB Mah 8. Cad No:13 Melikgazi/Kayseri Email: order@dekopratik.com.tr Tel: +90 352 513 3946